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Castlegate & Derwent Surgery Isel Road, Cockermouth, CA13 9HT Tel: 01900 705750

We always welcome patient feedback either positive or negative, here are some of the positive comments we have received throughout 2018.

If you would like to leave a comment or provide feedback about the surgery you can complete a 'Friends and Family Test' online - Click here or complete a paper copy in our waiting area.

  •  ‘Very helpful and positive GP appointment'
  •  'Appointment on time and professionally dealt with'
  • 'Throughout my treatment I have been seen by caring, knowledgeable professionals'
  • 'Warm & welcoming environment, friendly and helpful staff. Fantastic service delivered by all'
  • 'Friendly efficient staff. Very knowledgeable. Clean and spacious surgery. Inviting atmosphere. Plenty of informative leaflets for various problems/ conditions'
  • 'Very kind staff always making time for me'
  • 'Focused support and advice from Practice Nurse who had read my medical notes prior to my appointment and understood my needs as an individual patient. I was provided with a clear outcome and a follow up plan was agreed. Medication available immediately following appointment from in surgery pharmacy'

 

Published: Mar 13, 2019

ONLINE ACCESS

All you need to know about online access and the services it provides you 24/7/365

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NEWSLETTER

Keeping you up to date with all the surgery news!

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FRIENDS AND FAMILY TEST

The Friends and Family Test is a way for all patients to give feedback quickly.

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