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Castlegate & Derwent Surgery Isel Road, Cockermouth, CA13 9HT Tel: 01900 705750

If you require access to your medical records:

  • Firstly you can apply for Patient Access- this will allow you to view your medical record online. You can apply via our website- click here for more details or contact our Reception team who can register you for the service. You will be required to complete a Patient Access application pack and bring 2 forms of ID to our reception to complete your application. More details are available on the Online page of our website.
  • Alternatively you can complete a 'Request for medical record form' this can be downloaded or paper copies are also available at Reception. Your completed form should then be handed into reception who will process your request.

Your request may be subject to a fee, if this is applicable an invoice will be generated and we will contact you to arrange payment. Please note we are unable to release any information prior to payment.

The surgery will contact you when the information is available. The information MUST be collected in person by the patient with Photo ID. You can appoint another person to collect your information, details should be stated on the 'Request for medical information form'.

 

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