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Castlegate & Derwent Surgery Isel Road, Cockermouth, CA13 9HT Tel: 01900 705750

Familiar Faces

The Familiar Faces is a new and unique service in North Cumbria. We work alongside your GP to better understand and manage the health needs of local people. We work with people who have physical, emotional and social difficulties, where those difficulties have brought them frequently to the GP and other health service.

We may send you a letter or contact you by phone to invite you to meet with us. We offer extended appointments (50 minutes) so that we had time to discuss your needs in detail.  


What does our service offer?

  • Time to talk - We offer longer appointments which gives us time to better understand your circumstances.
  • Links with community resources - Supporting you to access local organisations and services.
  • Choice of appointment location and time - Working across various practices to try to meet you at a time and place that suits you best.

Who We Are...

A team that is committed to you, the patient, working alongside General Practice Staff to improve the quality of life for people with long-term or complex conditions.

Our team consists of experienced Psychologists and Living Well Coaches:

Ruth Williams (Clinical Psychologist)          Catherine Parker (Consultant Clinical Psychologist) 

Kate Bailey (Living well coach)                    Adele Sowerby (Living well coach)                                                    

 

PATIENT ACCESS

All you need to know about patient access and the services it provides you 24/7/365

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BENEFITS OF PATIENT ACCESS

Staff and patients at the Street Lane Practice explain how they benefited from PA.

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FRIENDS AND FAMILY VIDEO

The Friends and Family Test is a way for all patients to give feedback quickly.

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