Friends and Family Test

 

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Thank you to our 54 patients who have completed the Friends and Family Test in September. 

89% are likely to recommend this GP practice to friends and family if they needed care or treatment.

Patient Feedback

  • "Very good staff, doctors and nurses that I've dealt with. Never had to wait long for anything."
  • "I didn't hesitate to give very good as l have always found the staff friendly, caring and professional at Castlegate and Derwent surgery."
  • "Nurses are always so kind and caring. Karen was lovely today and put me at ease straight away."
  • "I think the surgery is fantastic and the responses I have had have been great. Also, the new technology that has been introduced is great!"
  • "Judith, the Diabetic Nurse was friendly & professional. She reviewed the information that had led to the review. Explained clearly what the results indicated. Discussed preventative measures & their importance. Provided reassurance & gained consent for information sharing & referral. I felt fully informed, respected & reassured. Thank you."

Published: Oct 6, 2022