The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.
It is based on one simple question:
"How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?"
Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.
At The Castlegate & Derwent Surgery we started the Friends and Family test in December 2014, please see our results below.
|Year-month||Extremely Likely||Likely||Neither Likely nor Unlikely||Unlikely||Extremely Unlikely||Don't Know|
Number of patient seen and missed appointments December 2017
Throughout December our GPs and nurses have seen a total of 6160 patients and the number of missed a...
I want great care survey results for December 2017
View our I want great care survey results for December 2017...
Cervical Cancer Prevention Week- 22nd January to 28th January 2018
We will be supporting this years Cervical Cancer Prevention week, helping to raise awareness....
What happens when you are referred by your GP to see a specialist
We now have available an information leaflet for referrals...