Castlegate & Derwent Surgery Isel Road, Cockermouth, CA13 9HT Tel: 01900 705750

Friends & Family Test

The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.

It is based on one simple question:

"How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?"

Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.

At The Castlegate & Derwent Surgery we started the Friends and Family test in December 2014, please see our results below.


Year-month Extremely Likely Likely Neither Likely nor Unlikely Unlikely Extremely Unlikely Don't Know
Feb 2018 000000

CQC - See our reports

CQC - See our reports

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view our 'I want great care' survey results for January 2018...
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Staff and patients at the Street Lane Practice explain how they benefited from PA.



The Friends and Family Test is a way for all patients to give feedback quickly.